Privacy policy

Privacy Policy for YCS Properties Pty Ltd Estate Agency

Introduction

YCS Properties Pty Ltd Estate Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the terms of this policy.

Information We Collect

We collect personal information from various sources, including:

  1. Clients: Information collected when you engage our services, such as identity numbers, names, residential addresses, work addresses, email addresses, and phone details.
  2. Employees: Information about our employees.
  3. Service Providers: Information shared with third parties (e.g., conveyancers) as part of our business operations.

How We Use Personal Information

We process personal information for the following purposes:

  1. Client Transactions: Collecting and using information related to property sales, rentals, and other real estate transactions.
  2. Legal Obligations: Complying with legal requirements, including the Protection of Personal Information Act (POPIA).
  3. Marketing: With your consent, we may use your information for marketing purposes.

Consent

Under POPIA, we require your express consent to process your personal information. Exceptions include:

  1. Contractual Necessity: Processing necessary for fulfilling a contract (e.g., property sale).
  2. Legitimate Interests: Processing for legitimate business interests (e.g., sharing information with conveyancers).

Security Measures

We take reasonable steps to protect your personal information, including encryption, access controls, and secure storage.

Your Rights

You have the right to:

  1. Access: Request access to your personal information.
  2. Correction: Correct inaccuracies in your data.
  3. Deletion: Request deletion of your information.
  4. Withdraw Consent: Withdraw consent for marketing.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@ycs.co.za

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